Meet the New Phone…

…same as the old phone. When I woke up a week ago Friday, my phone didn’t. I believed that it had been well charged when we (my phone and I) had gone to sleep but I plugged it in just in case. A few hours on the charger failed to restore any signs of life, and it was now time to go pick up my groceries.

Shortly after the Coronavirus pandemic hit, Kroger started waiving the five dollars they had been charging for their “Click List” service and I, who had sworn I would never buy groceries online, started to use it. An order I had placed a couple of days before was scheduled for pickup that morning. The normal drill is to pull into a numbered spot and share that information either by calling a posted number or using the Kroger phone app. I could do neither. I felt like one of King Arthur’s knights in a modern Connecticut. I walked up to the fellow loading groceries into the car in the neighboring slot and asked if he would let the appropriate people know I was there. He did and it worked out just fine.

After dropping the groceries at home, I headed to my go-to electronics repair spot, UbreakIfix. They checked what they could without disassembly but found no specific problem. A more complete diagnostic, which would require opening the phone, could be completed by the next day and would be free but wasn’t likely to turn up a cost-effective fix. The phone was about 4 1/2 years old and the battery had been replaced once. The screen was showing some pretty serious burn-in from too much solitaire and Sudoku. A new battery, which was the least expensive but also the least likely issue, would be about a hundred bucks. I had spent some of the morning looking over available replacements with my laptop and opted to forego further testing and move on to a new phone.

The dead phone was a first-generation Google Pixel which I was quite happy with. Its sudden demise aside, it had given me few problems, and its capabilities seemed to meet or exceed my needs. I concentrated on Pixel but did look at a few other brands. iPhone was not among them even though I frequently hear the products praised. I believe that this particular old dog is capable of learning new tricks but there are some tricks I’m just not interested in learning. Integration with other products I use was also a major consideration. I did consider some Samsung and LG models because Samsung seems to get a lot of attention and because I once had an LG phone I was happy with, but nothing about them enticed me to leave my Google Pixel comfort zone. I did not consider changing carriers. I moved to Verizon about six years ago when Cincinnati Bell exited the mobile phone business, and have generally been satisfied.

There are really just three Pixels currently being offered by Verizon. The Pixel 4 is technically still available but it is fading fast. My legitimate choices, in order of price, were the 4a, the 4a 5G UW, and the 5. The Pixel 4a 5G UW adds, as some may have figured out, 5G communication and an ultra-wide camera to the 4a. It also adds about an ounce of weight and nearly a half-inch of height. I believe the UW model is a Verizon exclusive. The Pixel 5 fits in between the two 4as in size and weight. It includes 5G and the ultra-wide camera as well as wireless charging, a bigger battery, and an aluminum water-resistant body. Of all the features just named, only wireless charging and water resistance seemed even slightly desirable and none seemed worth paying for. I opted for the Pixel 4a at about half the price of the 5 and about two-thirds the price of the 4a 5G UW.

The ease of the switch, once the purchase was completed, was amazingly easy. With the old phone completely dead, I anticipated hours or days reinstalling apps. Instead, the phone asked if I wanted to use the day-old backup, and a yes answer resulted in every app and most configurations that existed on the old phone being installed on the new one. User IDs and passwords excepted. This was, I believe, a function of my Google account and may have benefited significantly by going from and to a Google phone.

Another very much appreciated surprise was the degree to which the operation of the new matched the operation of the old. I was initially perplexed by the absence of the navigation bar at the bottom of the screen, and thought I was going to be stuck with fumbling my way around with unfamiliar “swipes”. It turns out that’s what happens when navigation by “gestures” is enabled and setting that off (which was apparently set on from the factory) put me back in familiar territory.

I encountered the only thing I might call a real problem when I tried sending the first text message. Rather than sending the text, the phone displayed a “Waiting for connection” message. I thrashed a bit then took a look at some troubleshooting advice. It began with a very logical suggestion to always first check for updates. I did and found that, while the 4a ships with Android 10, a free update to Android 11 is available. Following installation of the update, the pending text message was successfully sent. I don’t believe that text messages were really broken in Android 10 so the update may or may not be what “fixed” the message problem but it was fixed nonetheless. And everything else seems to be working, too. Waking up with a dead phone was certainly not a happy moment but barely a day later I had a phone that looked and operated just like the old one except that it had more memory, a faster processor, a higher resolution camera, an unblemished screen, and probably some goodness I don’t even know about.

Plus there was one more surprise. The physical similarity of the Pixel 4a to my Pixel 1 was even greater than I first thought. Their dimensions matched exactly so that the protective case I had on the older phone fit the new phone perfectly and the cutouts even matched with the single exception of the camera. I had already ordered a real 4a case before I discovered this or I probably would have done a little snipping and saved myself a few bucks. 

4 thoughts on “Meet the New Phone…

  1. I’ve been on iPhone for about eight years now, but if I were to say goodbye to Apple — and don’t think I haven’t seriously contemplated it — my first choice would be a Pixel.

    • All my smartphones have been Androids. The need for a replacement came along shortly after Google announced the Pixel and I chose it partly because it was close to the OS source. Kinda like the iPhone. The only Apple product I’ve ever owned is an iPod Touch which still functions after ten years but for which no way to add music has existed for about half of that time. Of course, the same could be true of every phone I’ve owned since not one has lasted anywhere near ten years.

  2. The transfer of data is really convenient and works for apple->apple as well.

    I’m still on my original Pixel and find myself charging daily… I’ve thought about upgrading, but, Google has changed its strategy for the Pixel line from a high end demonstration model to a mid-level phone for the last two releases. I’d like to keep my phone longer and the higher end phones tend to be able to handle the newer versions of software and OS that come out over the years.

    My preference for the Pixel line is because Samsung and LG add their own layer on top of the stock Android instead of just differentiating based on hardware alone. I find nothing useful added (others use some of the features) so it’s just bloatware to me.

    I’m still doing Google Fi for my provider. It runs on top of the Sprint and T-Mobile networks and would automatically switch between them based on which one had the better signal and performance. It also will automatically connect to wifi routers that Google has decided are secure enough but still automatically uses a VPN connection to protect your connection.

    All this ended up saving me about $50 over my Verizon bill. At the time it did have an up front cost. I had to pay full retail price for the phone, but I recouped that cost in savings in a year.

    • I think my attraction to Pixel is similar to yours. Less stuff layered on top of the Android OS and early access to updates. As mentioned, the Pixel 4a shipped with Android 10 but a free update to 11 was immediately available. I’ve considered FI and am tempted but guess I’ve gotten too comfortable with Verizon’s coverage. My savings would be in the $20-$30/mo range which is certainly enough to get my attention but not enough to prompt me to experiment. BTW, a battery replacement at uBreakiFix (Google authorized) is about $80. I did it once and was quite satisfied.

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